Privacy Policy
Last updated: January 2026
At Porphillex, we're straightforward about how we handle your information. This policy explains what we collect, why we need it, and what we do with it. We operate under UK law and take your privacy seriously.
Who We Are
Porphillex provides career development programmes focused on advertising techniques. We're based in Manchester and our programmes help people build practical skills in the advertising industry.
Our registered address is Unit 2, The Blue Rooms Trinity, 16 John Dalton St, Manchester M2 6HY, United Kingdom. When we say "we" or "us" in this document, we're referring to Porphillex.
Information We Collect
We collect different types of information depending on how you interact with us. Here's what we typically gather:
| Information Type | What We Collect | Why We Need It |
|---|---|---|
| Contact Details | Name, email address, phone number, postal address | To communicate with you about programmes and respond to enquiries |
| Account Information | Username, password (encrypted), profile preferences | To provide access to learning materials and track your progress |
| Educational Records | Course completions, assessments, project submissions | To monitor your learning journey and provide certificates |
| Payment Information | Billing details, transaction history | To process programme fees and maintain financial records |
| Technical Data | IP address, browser type, device information, cookies | To ensure website functionality and improve user experience |
| Career Information | Work history, skills, career goals (voluntary) | To tailor programme recommendations and career support |
Information You Give Us Directly
Most of what we know about you comes from forms you fill out. When you enquire about a programme, sign up, or contact our support team, you're choosing to share information with us.
Information We Collect Automatically
Like most websites, ours collects some data automatically through cookies and similar technologies. This helps us understand how people use the site and where we can make improvements. You can control cookie settings through your browser.
How We Use Your Information
We don't collect information for the sake of it. Everything we gather serves a specific purpose related to running our programmes and improving our services.
- Delivering the learning programme you've enrolled in
- Responding to your questions and providing support
- Processing payments and managing your account
- Sending programme updates and relevant educational resources
- Improving course content based on how learners engage with materials
- Complying with legal obligations and maintaining business records
- Preventing fraud and ensuring platform security
We won't use your information for unrelated marketing purposes without asking you first. If you sign up for a programme, we assume you want to hear about it and related opportunities, but you can opt out at any time.
Your Rights Under UK Law
The UK GDPR gives you specific rights over your personal information:
- Access: You can request a copy of the personal information we hold about you
- Correction: You can ask us to fix inaccurate or incomplete information
- Deletion: You can request deletion of your data in certain circumstances
- Restriction: You can ask us to limit how we use your information
- Portability: You can request your data in a commonly used format
- Objection: You can object to certain types of processing
To exercise any of these rights, contact us at [email protected]. We'll respond within one month.
Sharing Your Information
We're not in the business of selling data. However, we do work with other organisations to deliver our services properly.
Service Providers We Work With
We share information with companies that help us run the business. This includes:
- Payment processors who handle transactions securely
- Email service providers who help us communicate with learners
- Cloud hosting services where our platform and data are stored
- Analytics tools that help us understand how people use our website
- Learning management system providers who support course delivery
These providers only access information necessary to perform their services and are contractually bound to protect your data.
Legal Requirements
Sometimes we're required by law to share information with authorities or regulators. We'll only do this when legally obliged or when necessary to protect our rights or the safety of others.
What We Don't Do
We don't sell your personal information to third parties. We don't share your details with advertisers. We don't send your data to companies for their own marketing purposes.
Data Security
We take reasonable steps to protect your information from unauthorised access, loss, or misuse. This includes:
- Encrypting sensitive data during transmission and storage
- Using secure servers with regular security updates
- Limiting staff access to personal information on a need-to-know basis
- Regular backups to prevent data loss
- Monitoring for suspicious activity and potential breaches
No system is completely secure, but we work to maintain industry-standard protections. If we detect a breach that affects your information, we'll notify you and relevant authorities as required by law.
Cookies and Tracking
Our website uses cookies. These are small files stored on your device that help the site function properly and remember your preferences.
Types of Cookies We Use
- Essential cookies: Necessary for the website to work. These handle login sessions and security.
- Functional cookies: Remember your preferences like language settings or username.
- Analytics cookies: Help us understand how visitors use the site so we can improve it.
- Performance cookies: Collect information about site speed and error messages.
You can control cookies through your browser settings. Be aware that blocking certain cookies might affect how the website functions. Essential cookies can't be disabled if you want to use the platform.
International Data Transfers
Our primary servers are located in the United Kingdom. However, some of our service providers operate internationally, which may involve transferring your data outside the UK.
When we transfer data internationally, we ensure appropriate safeguards are in place. This might include:
- Standard contractual clauses approved by UK authorities
- Transfers to countries deemed to have adequate data protection laws
- Additional security measures where necessary
If you have concerns about international transfers, contact us for specific details about where your data is processed.
Changes to This Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users by email and update the date at the top of this page.
Continued use of our services after changes take effect means you accept the updated policy. If you disagree with changes, you can close your account.
Third-Party Links
Our website might link to external sites or resources that aren't operated by us. We're not responsible for the privacy practices of these sites. When you click through to another website, read their privacy policy.
This is particularly relevant for career resources or industry articles we might reference in course materials.
Questions or Concerns
If something in this policy isn't clear, or if you want to exercise your data rights, get in touch with us:
We aim to respond to all enquiries within five working days. For data access requests, we'll provide a full response within one month as required by UK data protection law.
If you're not satisfied with how we've handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority. Visit ico.org.uk for details.